In General

By using our Site, you represent that you have reached the age of majority where you live and that you have the legal ability to accept these Terms and Conditions. In order to contract with Love N Meals, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Love N Meals retains the right to refuse any request made by you. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. 

If we discover an error in the price of any goods or services which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Credits and Refunds

If for any reason you are not satisfied with some of our Meals, please send us an email at hello@lovenmeals.com.

Love n Meals accepts no responsibility for damages related to meals that have been improperly stored. After meals are delivered they should be refrigerated promptly. Failure to promptly refrigerate meals will absolve Love N Meals of any liability or responsibility for damages related to meals that have been improperly stored after delivery. 

If you want to report some problem, you need to inform us within 1 day of the Meal being delivered. Our team will analyze the circumstances and might request further information such as a picture of the Meal to document the claim. A refund could be applied if the Meals were kept refrigerated, properly handled, and if the expiration date was valid.

Pauses and cancelations

Pauses and cancellations must be submitted before our production deadline which is Saturday 12pm and Monday 12 pm. After our cutoff time orders enter the production schedule and are unable to be removed. Refunds will not be issued for meals in production. 

To make changes to your Meals plans please send an email to hello@lovenmeals.com 48hs before the delivery schedule.

Shipping

Delivery zone area is subject to change and new zip codes might be available for delivery eventually. Delivery fee is always subject to change. 

The deliveries would happen on Sundays and Tuesdays from 5pm to 9pm. Orders will be dropped on customer`s door, at the address placed on their online purchase. 

Customer can choose either rent a Love N Meals’ cooler bag or use their own cooler; That should be left outside their front door on the day of the delivery. If none cooler be left at the front door, Love N Meals will be automatically authorized to use a cooler as “rented” on a fee of USD 1,00. The Love N Meals’ cooler will be always trade on next purchases. In case the cooler be not returned, or no new orders placed by the customer in 60 days, a fee of USD 5,00 will be applied. 

Customer will be notified by a text message that the food is delivered at their door. The meals need to be put into refrigeration in maximum 30 minutes after the delivery. Love n Meals has no liability on any injury caused by meals left out of refrigeration after 30 minutes. 

It is very important that you provide us with the proper shipping information and any special instruction should be sent when placing the order. For any shipping error that is caused by the carrier please send us a claim within 1 day of the delivery date and we will issue you a replacement delivery or replacement products at no additional charge. However, for any shipping error caused by a mistake or omission of shipping information provided by the customer, we have no responsibility or obligation for replacement.

Food allergies and restrictions.

If you or your kids have any allergies, you must notify Love N Meals prior to making an order. If you are a current Love N Meals customer, and discover that you have an allergy, or develop an allergy, you must notify Love N Meals immediately. The most common food allergens are as follows: milk, eggs, peanuts and tree nuts (such as almonds, cashews, and walnuts), soy and wheat. Please be advised that some meals may contain these allergens. If you’re allergic to any of these items or to gluten, please check with your doctor and nutricionist what meals you can order from Love N Meals. Failure to notify Love N Meals of new allergies will limit Love N Meals liability for any and all damages to the cost of the order. Failure to notify Love N Meals of existing allergies will absolve Love N Meals of all liability for damages. All allergy concerns need to be notified to Love N Meals by hello@lovenmeals.com.

 Ingredients

 While Love N Meals does value local and organic produce, we cannot guarantee that all of our produce is organic, Non-GMO, and sugar free. While our intentions are to purchase these items local and organic when possible, we do not assume any liability in claims of being 100% organic, Non-GMO.

Your Responsibility to Protect Your Account

Love N Meals reserves the right to withdraw or amend this Site, and any service or material we provide on the Site, in its sole discretion without notice. Love N Meals will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, Love N Meals may restrict access to some parts of the Site, or the entire Site, to users, including registered users. 

When you sign up to use the Site and create an account, you will be asked to create an account and establish a password. You are entirely responsible for maintaining the confidentiality of your password and you are entirely responsible for all activity made by you or anyone you allow to use your account. You agree to safeguard your account password from access by others. You agree to indemnify and hold harmless Love N Meals for losses incurred by Love N Meals or another party due to someone else using your account or password. Love N Meals has the right to disable any user name, password or other identifier, whether chosen by you or provided by Love N Meals , at any time, in its sole discretion for any or no reason, if, in our opinion, you have violated any provisions of these Terms and Conditions. 

Website terms of use

We reserve the right to suspend or terminate your user account and refuse any and all current or future use of this website, or any portion thereof by you. You agree not to assign, transfer or sublicense your rights as a registered user of this website. You further agree to not register for more than one account, create an account on behalf of someone else, or create a false or misleading identity on this website. 

Communications

When you visit Love N Meals website or sign up for meal deliveries from Love N Meals and send us information for processing your order, you are communicating with us electronically. You consent to receive communications (including legal notices) from us electronically. We may communicate with you by email, text messages, calls or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. In addition, Love N Meals may deliver communications (including legal notices) to you at the street address provided in your Love N Meals membership account. Finally, Love N Meals may deliver communications to you by any means set forth in any other Love N Meals policy or notice published on the Website. 

Content Posted by you

Content posted by you includes, but is not limited to, ratings and reviews of meals, and postings on Love N Meals bulletin boards, social media pages, chat rooms, 

and user blogs. These sites contain various pages where you and other members may post content ("Sites"). You may only post content to the Sites that you created or which the owner of the content has given you permission to post. You may not post or distribute content that is illegal or that violates these Terms and Conditions. By posting or distributing content to the Sites, you represent and warrant that (a) you own all of the rights to the content or are authorized to use and distribute the content to these Sites and (b) the content does not and will not infringe any copyright or any other third-party right nor violate any applicable law or regulation. 

By submitting or posting content to the Sites, you grant Love N Meals, its affiliates, subsidiaries, assigns, agents, and licensees the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote any posted content in any medium. Once you submit or post content to the Sites, Love N Meals will not give you any right to inspect or approve uses of such content or to compensate you for any such uses. Love N Meals owns all right, title, and interest in any compilation, collective work or other derivative work, whether or not created by Love N Meals, using or incorporating content posted to the Sites. For more information, please review Love N Meals Privacy Policy. 

You should carefully choose the information you post on the Sites. Any content that you post to the Sites will be considered non-confidential and non-proprietary. You may not post the following items: telephone numbers, street addresses, last names, URLs to external sites, any form of HTML or programming code, or any photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit, or otherwise objectionable subject matter. You are solely responsible for anything you may post on these Sites and the consequences of posting anything on these Sites. 

Love N Meals is not responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Sites. 

Content Posted by Other Users

Love N Meals is not responsible for, and does not endorse, content in any posting made by other users on the Sites. You are solely responsible for your reliance on anything posted by another member on the Sites. Under no circumstances will Love N Meals be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you or any third party in connection with the use of or reliance of any content posted by a third party on the Sites. If you become aware of any misuse of the Sites by any person, please contact Love N Meals at hello@lovenmeals.com. 

If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. Love N Meals has the right to remove any user contributions from these Sites for any or no reason. Love N Meals reserves the right to take necessary legal action against users. 

 

Love N Meals Intellectual Property

Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You agree not to change or delete any proprietary notices from materials downloaded from the Site or Sites. 

The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Love N Meals its licensors or other providers of such material. 

These Terms and Conditions permit you access to the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site. 

You must not (i) modify copies of any materials from the Site; (ii) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text, and (iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site. 

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Site in breach of the Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Love N Meals. Any use of the Site not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws 

Trademarks

The Love N Meals name, logo and all related names, logos, product and service names, designs and slogans are not allowed to be reproduced. You must not use such marks without the prior written permission of Love N Meals. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners. 

Changes to the Site

Love N Meals may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and Love N Meals is under no obligation to update such material. 

Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy. By using the Site, you consent to all actions taken by Love N Meals with respect to your information in compliance with the Privacy Policy. 

Online Purchases and Other Terms and Conditions

All purchases through this Site or other transactions for the sale of goods or services or information formed through the Site or as a result of visits made by you are governed by these Terms and Conditions. 

Additional terms and conditions may also apply to specific portions, services or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms and Conditions. 

Jurisdiction

Any action involving a dispute between Love N Meals and Customer must be adjudicated in San Diego County. 

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Love N Meals. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Love N Meals. 

 

 

Have questions? 

Feel free to call us with any questions, we are glad to walk you through the ordering process! 

hello@lovenmeals.com